HomeInformation TechnologyHarnessing practical automation programs to decouple cost from growth

Harnessing practical automation programs to decouple cost from growth



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Manual intensive operations processes are a key cost driver for communications service providers (CSPs). Capacity planning, fulfillment, assurance, and maintenance activities have improved somewhat with the increased use of software-based features and solutions but often not enough to significantly impact the growth of costs. Time and again, ambitious CSPs have attempted to implement end-to-end automation across legacy, siloed systems.

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